ClementineAI Privacy Policy
Effective Date: [January 2025]
ClementineAI (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website, SMS services, chat systems, or any other communication channel provided by ClementineAI.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, business name, and other contact details you provide through our website, forms, or messages.
Communication Data: Messages, call logs, and responses exchanged through SMS, email, or chatbots.
Usage Data: Information on how you interact with our website and systems (e.g., IP address, browser type, time spent).
2. How We Use Your Information
We use your information to:
Provide and improve our AI automation and communication services.
Respond to your inquiries or requests.
Send messages, alerts, or updates related to your account or services.
Deliver SMS notifications, appointment reminders, and marketing messages (with your consent).
Ensure compliance with legal and regulatory requirements.
3. SMS & Messaging Policy
By providing your phone number, you consent to receive SMS and/or MMS messages from ClementineAI.
These may include reminders, notifications, updates, or promotional messages.
Message frequency may vary.
Message and data rates may apply.
You can opt-out at any time by replying STOP to any message.
You may also reply HELP for assistance or contact us directly at [Insert Support Email or Phone].
We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.
Your consent to receive text messages is not required as a condition of purchase.
4. Data Security
We use reasonable technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or disclosure.
5. Data Retention
We retain personal data only as long as necessary to provide our services and comply with legal or regulatory obligations.
6. Sharing of Information
We may share limited information with:
Service providers that help us operate our systems (e.g., SMS gateways, hosting providers).
Legal authorities, if required by law or to protect our rights.
We do not sell or trade personal information.
7. Your Rights and Choices
You can request to:
Access or update your information.
Opt out of communications.
Request data deletion.
To exercise these rights, contact us at [[email protected]].
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.